Rates

• A 50% single supplement applies for all single travellers, calculated on the per-person sharing rate.
• Rates are quoted in South African Rands (ZAR), inclusive of VAT, and are subject to change without prior notice.
• All activities, services, and offers are subject to availability and weather conditions.
• Karongwe reserves the right to amend terms, conditions, and inclusions without prior notice.
• Provisional bookings can only be held for 14 days unless otherwise agreed in writing.

• Welcome drink on arrival.
• Accommodation.
• All meals, teas, coffees, water, and snacks served in the main dining room.
• Dawn and dusk safaris in open game drive vehicles as per the confirmed itinerary.
• Two sundowner drinks per person on dusk safari – choice of local beer, house wine, or soft drink.
• Limited Wi-Fi access at the lodges.
• Reserve fees, unless otherwise communicated at the time of booking.
• Transfers from the Southern boom gate.
• VAT as per SARS regulations.

• All airport transfers.
• Mini bar, curio shop purchases, telephone calls, spa treatments, and laundry services.
• Gratuities (at guest discretion).
• All other beverages not specifically included in the package.

• Rooms on waitlist are not guaranteed and are subject to availability.
• Karongwe reserves the right to auto-release any waitlisted rooms if the waitlist does not clear on time or if confirmed demand takes priority.
• Clients will be notified accordingly but are encouraged to reconfirm early.

Children rates breakdown:

• Children aged 0–2 years stay free, but reserve fees are payable.
• Children aged 3–11 years are charged 50% of the adult rate when sharing a family unit with adults (subject to availability).
• Children aged 12 and older are charged full adult rate.

Children of all ages are welcome except at:

• Kuname Main Lodge – No children under 12 years.
• Becks Safari Lodge – No children under 6 years.

Game Drives:

• Children under 4 years are not permitted on game drives.
• Children aged 4–5 years may participate at the discretion of lodge management after an on-site evaluation or with a private vehicle (subject to availability and at an extra cost).
• Children 6 years and older may join scheduled drives.

Other Child Services:

• Babysitting services are available on request at an additional cost.
• The Little Paws Programme (for under 12s) is available at an additional cost.
• Children under 16 years are not permitted on bush walks.

• Optional extra arranged at the lodge and subject to availability.
• Guided by qualified rangers and dependent on weather and safety conditions.
• Duration approximately 45 minutes. Guests must be physically fit.
• Additional cost applies. Cannot be substituted for a game drive.
• Not permitted for children under 16.

• A 25% deposit is payable within 7 days of confirmation.
• Full balance is due 42 days prior to arrival.
• Bookings may be released without notice if payment is not received.

* FIT = Fully independent traveller

• Cancellations more than 42 days prior: 25% of total booking value will be forfeited.
• Cancellations less than 42 days prior or no-show: 100% cancellation fee.
• One free amendment is allowed for postponements made 60 days before arrival. Cancellations thereafter incur applicable fees.

* FIT = Fully independent traveller

Group bookings are defined as any booking comprising 10 (ten) or more rooms and are subject to additional group terms outlined below. By confirming a reservation, the guest and/or booking agent agrees to the following:

Provisional Bookings:

• Held for a maximum of 6 weeks from the booking date.
• If not confirmed within 6 weeks, the booking will be automatically released unless otherwise arranged.
• Extensions require written approval and may be subject to a 10% deposit.

Group Payment Terms:

• 10% non-refundable deposit due within 6-week provisional period.
• 15% interim payment due 90 days prior to arrival.
• 75% balance due 42 days prior to arrival.
• Non-payment may result in cancellation and forfeiture of prior payments

Group Cancellation Policy:

• More than 90 days prior: 10% cancellation fee (deposit forfeited).
• 89–43 days prior: 25% cancellation fee.
• 42–1 days prior: 100% cancellation fee.
• Changes to confirmed dates are considered cancellations unless agreed in writing by Karongwe.

Rooming Lists:

• Final lists must be submitted 45 days prior to arrival.
• Unsold rooms may be released if no written agreement is made.

Complimentary Guide/Driver Room:

• One room is allocated complimentary for groups with more than 16 full-paying guests.
• Must be requested at the time of booking and is subject to availability.

• Strongly recommended to cover cancellations, delays, medical emergencies, and force majeure.
• Karongwe is not liable for losses due to insufficient insurance coverage.

• Karongwe shall not be liable for failure or delays due to circumstances beyond its control, including natural disasters, pandemics, strikes, or government regulations.